Managed Services

Your trusted partner for Microsoft 365, Microsoft PowerPlatform, Microsoft Azure and Microsoft Cloud services that keep your business running efficiently.

Invest in sustainable managed support to help your business grow

Business transformation initiatives have exploded as organizations attempt to be more responsive and agile in today’s fast-paced and unpredictably changing environment. But in order to compete and succeed, you must be able to maximize the value and return on your technology investments.

So, having a good IT sustainment strategy in place is more crucial than ever when it comes to updating your data and business processes. You don’t want it to be an afterthought whether you plan to use internal assistance, a managed services provider (MSP), or a hybrid method. By taking care of your service plan up front, you can optimize technology performance and capabilities, smooth your go-lives, and reduce unexpected costs and downtime.

When it comes to implementing and maintaining Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft digital transformation technology, Aeonnova is a skilled MSP who has your back. We are able to assist you in developing the optimum sustainment strategy, with the appropriate degree of care and cost, for your changing organization needs thanks to our expert worldwide resources, end-to-end assistance, and cost-effective and adaptable solutions.

Always On Support

No matter what’s driving your organization’s needs —business expansion, risk mitigation, IT spend control, increased return on investment, or improved visibility — AEONNOVA’s managed services, offers devoted end-to-end solution support at a predictable and affordable price. We become a beneficial extension of your IT resources through staff augmentation, co-sourcing, and complete support by:

Access to highly qualified experts and a vast global network of resources that offer follow-the-sun support.
Proactive system management and monitoring for IaaS, PaaS, and SaaS solutions
Complex difficulties, sophisticated problem-solving, planning and strategy, teamwork training, knowledge transfer, specialized abilities, and more.
Bespoke support models that let you select the type of service you require: a few business hours, round-the-clock monitoring, occasional managed care, or something in between.

Benefits of using Managed Services

We focus on business issues driving technology transformation, enabling clients to realize the return on their Microsoft Business Solutions investment. From business applications to Azure data and IoT to modern workplace technologies to data science and AI, we have the experience in managing your entire Microsoft environment.

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Major Customer Drivers for Microsoft's Managed Services

Maximized Availability of Critical Systems

An in-house team’s need for rapid response can be mitigated by outsourcing to a managed services provider with global reach. You can rely on use to keep your systems fully functional and up to date. Maintaining employee productivity in the face of unanticipated and expensive downtime is easier with the help of dedicated managed services. We also take care of any unforeseen hurdles that may arise, so you can keep your attention where it belongs – on growing your business.

Affordable and Cost-effective scalability

As your needs evolve over time, you’ll need to scale your systems either up or down to accommodate them. Fortunately, Dynamics 365, Power Platform, and other Microsoft solutions are highly scalable by design, but you may still require additional assistance. We respond to changes in demand in real time, so you never have to worry about system downtime.

Flexible Service

We offer a range of managed services, including proactive, reactive, and preventative care. Services can be purchased on a monthly basis with SLAs ranging from regular business hours to round-the-clock coverage. There are no restrictions on how you should use the provided number of hours of expert assistance. Furthermore, the hours are flexible on a month-to-month basis, giving us the utmost leeway to meet your business’s evolving needs.

Monitoring and Alerting

For true 24/7/365 service, someone always must be watching and monitoring systems — you can’t sit and wait for something to go wrong. That’s why we take a proactive approach to maintenance. We have resources in all time zones, remotely monitoring and ready to identify, diagnose, troubleshoot, and respond to potentially significant system and security issues, dramatically reducing disruption and downtime and the associated revenue loss.

Microsoft Managed Services Key Customer Drivers

Flexible Service

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Increased Operational Up Time

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Monitoring & Alerting

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Cost-effective Scalability

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Professional Microsoft Azure and Cloud Service & Support

Aeonnova provides comprehensive Microsoft ecosystem support, including but not limited to Dynamics 365, Power Platform, Power BI, Azure, SharePoint, Microsoft 365, and more, for businesses implementing cloud-based ERP or CRM, AI and IoT, low-code and app innovation, mobility, and other digital transformation solutions.

To help you reduce costs, mitigate risks, and future-proof your technology as your business expands, we can guide, advise, and fully support your end-to-end business transformation goals as a leading Microsoft partner with local and global presence, industry and technology expertise, and a winning strategy. The scope of provided assistance encompasses.

Methodology and framework implementation
Platform & Infrastructure management
Azure Managed Services
Infrastructure & cloud security monitoring
Constant application updates
Support for apps and new app development
Data Analytics and reporting
And more...